Major DeFi protocols are reportedly moving away from always-on Discord channels, with ticketed help desks and live support becoming more prevalent. According to reports, this shift is due to the increasing prevalence of scams on public Discord channels. The development suggests a move towards more secure and reliable customer support solutions within the DeFi space, as projects seek to protect their users from fraudulent activities.

Major DeFi protocols are reportedly moving away from always-on Discord channels, with ticketed help desks and live support becoming more prevalent. According to reports, this shift is due to the increasing prevalence of scams on public Discord channels. The development suggests a move towards more secure and reliable customer support solutions within the DeFi space, as projects seek to protect their users from fraudulent activities.